Frequently Asked Questions

FAQ

Why In-Home Pet Care instead of Boarding?
The best care for your pet is in your pet’s own home with familiar sights, smells and sounds. Being home is much less stressful for animals than being boarded in an unfamiliar place. We really do believe there is no place like home.

Why the Meet and Greet?
We believe that picking a pet sitter is an important choice. You need to feel comfortable with us just as we need to feel comfortable with your pets. This free visit ensures that we are each comfortable with the arrangement.

Are you insured and bonded?
Yes! The safety of your pets and home is a priority. All employees pass background checks; I wouldn’t let anyone in your home that I wouldn’t trust in my own.

Do you have a satisfaction guarantee?
We absolutely guarantee that you will be satisfied with our services. Satisfied customers are the best advertisement available. We will work hard to make you happy and make sure that we find a plan that works for you and your pets.

What is your policy on house keys?
We will pick up a house key on the meet and greet. We must have a house key, not a garage door opener as they rely on electricity. You may pick up your key when you return or if you plan to use our services on a regular basis we can keep your key in a locked, secured safe.